What Information We Collect and Why
When you register, we collect your name, email address, phone number and date of birth to verify your account. If you deposit using bKash, Nagad or Rocket, we record the transaction reference and amount — we do not store your mobile wallet PIN or personal banking
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credentials at any point. We also collect device identifiers, your browser type and the pages you visit inside the lobby. This helps us detect unusual login activity and keep your session secure. When you contact our support team, the conversation log is retained so we can
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follow up consistently. We use your data only to operate your account, process deposits and withdrawals, respond to support requests and comply with applicable legal obligations in eligible regions. We do not sell your personal information to third parties for marketing purposes. Data shared with payment
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processors — such as the gateways that handle bKash, Nagad and Rocket transfers — is limited strictly to what those processors need to complete your transaction. Availability of our platform and these data practices depend on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.